Growth Manager (HORECA)

• The Growth Manager (HORECA) is responsible for driving business growth, increasing market share, and maximizing revenue within the Hotel, Restaurant, and Catering (HORECA) sector.
• This role requires a deep understanding of market trends, strategic planning, and relationship management to acquire new customers and retain existing ones.
• The ideal candidate will develop and execute data-driven strategies to optimize sales performance, enhance customer experience, and secure strategic partnerships.

Key Responsibilities Market Growth & Business Development:

• Develop and execute growth strategies to increase Omniretails presence in the HORECA sector.
• Conduct in-depth market research to identify trends, opportunities, and challenges.
• Implement customer acquisition strategies to attract new clients.
• Identify and develop new business opportunities to expand revenue streams.

Customer Acquisition & Retention:

• Build and maintain strong relationships with HORECA clients to drive customer loyalty.
• Ensure high levels of satisfaction through personalized engagement and support.
• Analyze customer feedback and market data to identify areas for service improvement.

Strategic Partnerships & Negotiations:

• Secure favorable partnership agreements with key players in the industry.
• Develop co-branded marketing initiatives, promotional campaigns, and exclusive offers.
• Collaborate with suppliers, distributors, and business partners to enhance customer value.

Sales Performance & Optimization:

• Monitor sales performance, analyze data, and implement corrective measures.
• Develop pricing strategies and promotional activities tailored to the needs of HORECA customers.
• Ensure alignment of sales objectives with overall business goals.

Data-Driven Insights & Reporting:

• Provide strategic recommendations to senior management based on market insights and sales data.
• Utilize CRM tools and analytics to track performance and customer behavior.
• Generate reports on business growth, market trends, and competitive analysis.

Key Performance Indicators (KPIs)

• Revenue and market share growth within the HORECA sector.
• Customer acquisition and retention rates.
• Successful execution of partnership and promotional initiatives.
• Sales performance improvement and efficiency metrics.
• Customer satisfaction and engagement scores.

Required Qualifications & Skills Education & Experience:

• Bachelors Degree in Business, Marketing, Sales, or a related field.
• Minimum of 5+ years of experience in sales, business development, or growth management, preferably in the HORECA sector.
• Proven track record of increasing revenue, expanding market share, and building strategic partnerships.

Skills & Competencies:

• Strong analytical and strategic thinking skills.
• Excellent negotiation and relationship management abilities.
• Data-driven approach with experience using CRM and business analytics tools.
• Ability to work collaboratively across departments to achieve business goals.
• Excellent communication and presentation skills.

Work Tools:

• Laptop
• CUG (Closed User Group) Communication

Method of Application Interested and qualified candidates should send their CV to: careers@omniretail.africa using the Job Position as the subject of the mail.