Head, Human Resources

Head, Human Resources

Soteria Eye Clinic

Human Resources Lagos Full Time Healthcare Confidential Easy Apply

Job Summary

Head, Human Resources role is very essential to the organization, he is expected to set the tone for the entire department. From employee relations to compliance issues, to ensure the organization runs smoothly.

• Minimum Qualification : Degree
• Experience Level : Senior level
• Experience Length : 10 years

Job Description/Requirements

Responsibilities:

Recruitment/Onboarding:

• Implement a talent acquisition strategy to ensure a consistent pool of qualified candidates.
• Create recruitment plans, interview schedules, and evaluation standards in accordance with HR methodologies and labor laws.
• Manage the staffing process, including recruiting, interviewing, and onboarding
• Ensure job descriptions are up to date and compliant with all local, state, and Federal regulations
• Overseeing exit interviews and procedures
Design and implement employee retention strategies

HR Business Partnership:

• Serve as a strategic partner to business leaders(Branch Managers, Operations Managers, Business Development Managers) understanding their goals and objectives to provide tailored HR solutions.
• Collaborate with department heads to develop and implement HR strategies that support the overall business strategy.
Provide guidance and coaching to managers and employees on HR-related matters, fostering a culture of continuous improvement and productivity.

Performance Management:

• Oversee the performance appraisal process, ensuring that evaluations are fair, consistent, and aligned with company objectives.
• Ensure monthly performance review and quarterly appraisals for all staff.
• Provide support and training to managers on performance management best practices.
Use performance management tools to provide guidance and feedback to teams

Training:

• Identify training needs and develop programs to enhance employee skills and career development.
Monitor and evaluate the effectiveness of training programs and make improvements as needed.

HR Metrics and Reporting:

• Develop and maintain HR metrics to track performance and identify areas for improvement.
Prepare reports for senior management on HR activities and outcomes.

Compensation & Benefit:

• Create a compensation strategy for all employees based on market research and pay surveys; keep the strategy up to date.
Analyze trends in compensation and benefits.

Conflict Resolution:

• Investigate employee issues and conflicts and bring them to resolution
Provide support and guidance to members of staff on personnel-related matters.

Compliance & Policy Development:

• Ensure company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Maintain HR systems and processes
• Manage employee attendance
Attend interdepartmental meetings with other managers

Other Duties:

• Carry out instructions given by the MD/CEO
May require occasional travel to other branches outside the Central Office.

Requirements:

• 10 years experience
• Degree in a related field