Retail Sales Representative

Retail Sales Representative

Casper Gadgets Store

Sales Lagos Full Time Retail, Fashion & FMCG NGN 75,000 - 150,000 Easy Apply

Job Summary

A Retail Sales Representative interacts directly with customers, assisting them in finding the right products and encouraging purchases by demonstrating the value and benefits of merchandise. They play a vital role in driving sales and delivering an exceptional shopping experience.

• Minimum Qualification : Degree
• Experience Level : Entry level
• Experience Length : 2 years

Job Description/Requirements

Responsibilities:

• Greeting customers warmly.
• Identifying customer needs through conversation or observation.
• Explaining product features and demonstrating their use.
• Comparing different product models and providing informed recommendations.
• Answering customer questions about products, services, and store policies.
• Informing customers about ongoing sales and promotions.
• Ordering out-of-stock items from the Main Store.
• Preparing sales receipts or invoices upon customer request.
• Processing payments efficiently and securely.
• Setting up and maintaining merchandise displays with accurate pricing.
• Managing online inquiries and completing virtual sales.
Safeguarding and maintaining all company properties in their custody.

Requirements:

• 2-3 years of proven experience as a Retail Sales Representative.
• Familiarity with the retail sales process and consumer behavior principles.
• Knowledge of inventory management and stocking procedures.
• Basic math skills.
• Track record of meeting or exceeding sales targets.
• Strong communication skills and the ability to build trust with customers.
• Capacity to work efficiently in fast-paced environments.
• Flexibility to work various shifts as needed.
Candidates from VI and Lekki are preferred

Skills & Competencies:

• Customer Service Skills: Ability to understand and fulfill customer needs effectively.
• People Skills: Relating well to others and building positive relationships.
• Sales Skills: Persuasive communication and a knack for converting inquiries into sales.
• Persistence: Remaining determined, even when faced with uninterested customers.

Remuneration: NGN 100,000