Sales Supervisor-Retail Showroom

Job Title: Sales Supervisor-Retail Showroom Industry: Manufacturing - Electronics Retail

Location: Lagos

Work mode: Full-time (Onsite)

Budget: 200k-250K (Based on years of experience in the industry)

Position Overview: The Sales Supervisor-Retail Showroom is responsible for overseeing daily operations, ensuring excellent customer service, and managing showroom staff to drive sales and maintain a well-organized retail environment. This role involves supervising employees, monitoring inventory, and ensuring that showroom displays are attractive and up to company standards.

Key Responsibilities:

1. Sales & Customer Service

• Supervise and motivate the sales team to achieve targets
• Assist customers, provide product information, and ensure a positive shopping experience
• Handle customer inquiries, complaints, and escalations professionally
• Monitor sales performance and suggest strategies to improve revenue

2. Staff Supervision

• Oversee daily staff activities and ensure adherence to company policies
• Train new employees and provide ongoing coaching for sales techniques and customer service
• Conduct performance reviews and provide feedback

3. Showroom Operations & Visual Merchandising

• Maintain a clean, organized, and visually appealing showroom layout
• Ensure stock is well-displayed, labeled correctly, and replenished as needed
• Work with the merchandising team to update product displays and promotional materials
• Conduct regular showroom inspections to ensure high standards are maintained

4. Inventory & Stock Management

• Monitor stock levels and coordinate with the warehouse for replenishment
• Conduct regular stock checks to prevent loss and theft
• Ensure accurate recording of sales and inventory updates
• Assist in managing orders, returns, and exchanges efficiently

5. Compliance & Reporting

• Ensure showroom operations comply with company policies and safety regulations
• Maintain daily sales and operational reports for management review
• Monitor and control expenses within the showroom budget
• Assist in executing marketing promotions and campaigns as directed by management

Qualifications & Skills:

• Proven experience as a retail supervisor or in a similar sales role
• Strong leadership and team management abilities
• Excellent customer service and communication skills
• Knowledge of inventory management and visual merchandising
• Ability to multitask, solve problems, and work under pressure
• Proficiency in using POS systems and retail management software

Education & Experience:

• Bachelors degree in business, retail management, or a related field
• 3+ years of experience in retail or showroom supervision
• Industry experience is most preferred

Job Type: Full-time

Pay: ₦200,000.00 - ₦250,000.00 per month

Application Question(s):

• Do you have any proven experience as a Sales People in a retail Showroom/Electronics retail store?

Experience:

• Retail Sales: 3 years (Required)
• Showroom Operations: 3 years (Required)