DATA CENTER MANAGER - PAYMENT SWITCH

DATA CENTER MANAGER - PAYMENT SWITCH

IA STAFFING AGENCY Lagos Confidential

• Minimum Qualification :

Job Description/Requirements

JOB DESCRIPTION

Data Center Manager - Payment Switch

LANGUAGE - English & Portuguese

COUNTRY - São Tomé and Príncipe

WORK TYPE - FULL TIME - PERMANENT

JOB TITLE:

Data Center Manager

JOB GRADE:

WORKING ENVIRONMENT:

Office

LOCATION: São Tomé and Príncipe

REPORTS DIRECTLY TO:

CEO / COO

• JOB PURPOSE:

The Data Center Manager will be responsible for overseeing the operations, maintenance, and security of the companys data center infrastructure. This role ensures high availability, optimal performance, and compliance with industry standards to support the companys payment processing services. The Data Center Manager will also lead a team of IT professionals and coordinate with external vendors to maintain and improve data center operations.

• KEY RESPONSIBILITIES

• Technical/Operations duties
• Oversee daily operations of the data center, ensuring system reliability, uptime, and efficiency.
• Develop and implement policies and procedures for data center operations, security, and disaster recovery.
• Manage the installation, configuration, and maintenance of data center hardware, including servers, networking equipment, storage systems, and power supplies.
• Monitor system performance and troubleshoot issues to minimize downtime.
• Ensure compliance with industry regulations, data protection laws, and security standards relevant to the payment processing industry.
• Lead a team of IT professionals, providing training, mentorship, and performance management.
• Collaborate with other IT teams to optimize infrastructure and support business needs.
• Develop and manage the data center budget, including procurement of hardware, software, and services.
• Coordinate with external vendors and service providers for maintenance, upgrades, and security audits.
• Implement and maintain robust backup and disaster recovery solutions.
• Ensure physical and cybersecurity measures are in place to protect critical data and infrastructure.
• Keep up to date with emerging technologies and trends to enhance data center efficiency and scalability.

• General duties

Any other duties assigned

• KEY PERFORMANCE INDICATORS

• Data center uptime percentage and system availability
• Compliance with industry standards and regulatory requirements
• Efficiency of disaster recovery and business continuity plans
• Performance and responsiveness of IT infrastructure
• Security incident response time and resolution rate
• Cost efficiency and budget adherence
• Employee performance, training, and retention
• Successful implementation of technology upgrades and optimizations

• KEY RELATIONSHIPS

• Internal
• IT Team
• Security Team
• Compliance Team
• Finance Department
• Executive Management

• KEY RELATIONSHIPS

• External
• Vendors
• Service Providers
• Regulatory Authorities
• Industry Partners

• COMPETENCIES

• Strategic thinking and planning

• Strong technical and troubleshooting skills

• Attention to detail and high level of accuracy

• Ability to work under pressure and manage multiple priorities

• Leadership and team management skills

• Commitment to security, compliance, and operational excellence

• Qualification
• Bachelors degree in Computer Science, Information Technology, or a related field. A Masters degree is a plus.
• Minimum of 7 years of experience in data center operations, IT infrastructure management, or a related field.
• Experience in the financial or payment processing industry is highly desirable.
• Strong knowledge of data center technologies, including networking, storage, virtualization, cloud computing, and cybersecurity.
• Familiarity with industry standards and best practices such as ISO 27001, PCI DSS, and ITIL.
• Proven experience with disaster recovery planning and business continuity strategies.
• Excellent leadership, problem-solving, and project management skills.
• Strong analytical skills and the ability to make data-driven decisions.
• Effective communication and stakeholder management skills.
• Proficiency in system monitoring tools and data center management software.
• Fluency in Portuguese and English is an advantage.
• Specific Working Experience
• Minimum 7 years working experience
• Personality Attributes
• Business / commercial minded orientation
• Commitment
• Honesty
• Integrity
• Proactive

Interested candidates are invited to submit their resume/ CV to saotomejobs@iastaffingagency.com The subject line should be "Data Center Manager- Payment Switch”

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