Receptionist (Victoria Island)

Job Title: Receptionist (Victoria Island)

Location: Lagos

Industry: Manufacturing

Job Summary:

We are looking for a professional, friendly, and highly organized Receptionist to join our clients team. Reporting to the Human Resources Manager, you will be the first point of contact for visitors and callers, ensuring a warm and professional environment. This role involves managing front-office responsibilities, such as handling calls, directing inquiries, managing mail, coordinating clerical staff, and providing general administrative support. If you have excellent communication skills, a polished demeanor, and the ability to multitask.

Key Responsibilities:

• Answer incoming calls promptly and professionally, directing them to the appropriate staff.
• Greet and assist visitors, ensuring they feel welcome and maintaining a positive office atmosphere.
• Manage office presentations, keeping the reception area tidy and organized.
• Manage calls on hold, checking back to provide updates or take messages.
• Respond to general inquiries and direct specific concerns to the appropriate personnel.
• Take and relay messages accurately, ensuring clear contact details and timely email delivery.
• Notify relevant staff of visitor arrivals and ensure smooth interactions.
• Offer refreshments to guests and maintain a comfortable waiting area.
• Update the Welcome Board with current announcements if any.

Administrative & Clerical Support:

• Oversee mail distribution and manage office supplies.
• Provide administrative support to the team, including document management and clerical assistance.
• Coordinate with other clerical staff to ensure smooth workflow and task completion.
• Perform other duties as assigned.

Requirements:

• Degree in Business, Arts, or Social Science (NYSC completion required).
• Minimum of 1 year of relevant experience, preferably in a corporate setting.
• Strong interpersonal and customer service skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent written and verbal communication skills with a professional demeanor.
• Strong organizational skills with the ability to multitask and work efficiently under pressure.
• Smart, proactive, and with a keen sense of fashion.

Job Type: Full-time