Ticketing Officer
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If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Ticketing Officer - Purple Star Consulting Limited below matches your qualifications.
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Ticketing Officer Purple Star Consulting Limited Lagos Confidential - Minimum Qualification :
Job Description/Requirements
- Minimum Qualification :
Job Description/Requirements
Our Client, a start-up Travel & Tour company that wishes to remain strictly confidential, is looking to recruit for the role of Ticketing Officer.
Please read through the JD:
Job Title: Ticketing Officer
Client: Confidential
Industry: Travel Agency
Location: Lagos, Nigeria
Job Purpose/Summary
The Ticketing Officer will be responsible for issuing tickets to customers, tracking the purchase of tickets on the companys website, monitoring the payment of tickets issues on the website and the appropriate remittance to regulatory bodies and airlines as well as rendering travel advisory services to customers.
Key Functions/Responsibilities
Ticketing Management:
- Issue airline tickets, including handling complex cases such as modifications, reissuance, and refunds.
- Accurately calculate fares based on airline tariffs, promotional offers, and client preferences.
- Input and maintain customer information in the computer system to facilitate ticket issuance and record updates.
- Ensure compliance with regulatory and airline-specific policies during ticket issuance.
- Manage ticket fee collection, ensuring accurate recording and compliance with company policies.
- Monitor and report on the percentage of tickets sold versus the amount collected.
- Implement and follow effective procedures for ticketing to ensure consistency, accuracy, and adherence to industry standards.
Customer Assistance:
- Handling intricate customer scenarios, including ticket modifications, reissuance, and refunds.
- Providing expert assistance to resolve customer issues effectively.
- Assisting customers who have made travel purchases, handling reservation confirmations, changes, and cancellations.
- Promoting additional travel products, such as tour tickets, travel insurance, upgraded seats, or accommodations.
- Providing guidance to customers on ticketing inquiries, costs, and travel schedules.
Efficient Record Keeping:
- Inputting and maintaining customer information in the computer system to issue tickets and update records for future needs.
- Managing scheduling of flights based on customer requirements and available options, considering factors like weather conditions.
- Accurately calculating fares based on airline tariffs, promotional offers, and client preferences.
Trip Planning and Assistance:
- Collaborate with customers to plan travel itineraries tailored to their preferences and needs.
- Provide expert guidance on destinations, routes, layovers, and connecting flights.
- Offer recommendations for travel logistics, accommodations, and activities to enhance the overall travel experience.
Qualification
Required:
- BSc. in English, Hospitality, Travel, Tourism, Business or relevant field
- Between 3-5 years cumulative experience with at least 3 years working experience as a Travel/Ticketing Consultant
- Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel) and any other one related to Visa and Immigration Consultancy
Desirable:
- Business Development experience is an added advantage
- A postgraduate qualification, preferably an MBA or Relevant Masters Degree
- Diploma in IATA (International Air Transport Association).
Interested and qualified, please send an email to Oladipo.gbolahan@purplestarconsulting.com
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Information :
- Company : Purple Star Consulting Limited
- Position : Ticketing Officer
- Location : Lagos
- Country : NG
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Ticketing Officer job info - Purple Star Consulting Limited Lagos above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Ticketing Officer job info - Purple Star Consulting Limited Lagos in 2025-01-31 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobthird.com
Post Date : 2025-01-31
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