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Guest Relation/Client Service

Folixx Hospitality | Lagos | NG

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If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Guest Relation/Client Service - Folixx Hospitality below matches your qualifications.

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Guest Relation/Client Service

Folixx Hospitality Lagos Entertainment, Events & Sport Confidential
  • Minimum Qualification :

Job Description/Requirements

Job Title: Guest Relations/Client Service Officer

Location: Ikate-Elegushi, Lagos

Employment Type: Full-time

About Us:

The Glass House is committed to providing exceptional experiences for our clients. We take pride in our professional and welcoming environment, ensuring every guest leaves with memorable service.

Role Overview:

We are seeking a warm, professional, and client-focused Guest Relations/Client Service Officer to join our team. In this role, you will serve as the face of our brand, ensuring every guest feels valued and satisfied while providing efficient and personalized service.

Key Responsibilities:

  • Greet and welcome guests with a friendly and professional demeanor.
  • Respond to inquiries, complaints, and feedback, ensuring client satisfaction.
  • Maintain detailed knowledge of our services and offerings to assist clients effectively.
  • Coordinate with internal teams to ensure smooth delivery of client requests and exceptional experiences.
  • Maintain records of client interactions and follow up on pending issues.
    • Actively gather feedback to improve services and guest satisfaction.

Requirements:

  • Minimum of 1 year of experience in a similar client-facing role.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and problem-solving abilities.
  • Proficiency in Microsoft Office tools.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Willingness to work late evenings to early mornings (5 PM to 4 AM).
    • Proximity to Ikate-Elegushi is an added advantage.

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Information :

  • Company : Folixx Hospitality
  • Position : Guest Relation/Client Service
  • Location : Lagos
  • Country : NG

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Guest Relation/Client Service job info - Folixx Hospitality Lagos above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Guest Relation/Client Service job info - Folixx Hospitality Lagos in 2025-01-31 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 2025-01-31

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