Communications Executive

Communications Executive

Clearwox Systems Ibadan & Oyo State Confidential

• Minimum Qualification :

Job Description/Requirements

Key Responsibilities

Customer and Prospect Communication

• Maintain active and professional communication with existing customers to foster relationships.
• Engage prospects to build and nurture relationships, ensuring alignment with the companys goals and values.
Respond promptly to inquiries, complaints, or feedback through various communication channels.

Social Media and Communications Management

• Oversee and manage the companys social media platforms (e.g., Facebook, LinkedIn, Twitter, Instagram).
• Develop and execute social media strategies to grow followers, increase engagement, and drive brand awareness.
Monitor and analyze social media metrics to measure performance and recommend improvements.

Content Development and Management

• Draft, edit, and publish high-quality content, including blogs, articles, press releases, newsletters, and marketing collateral.
• Collaborate with other teams to ensure content aligns with the brands tone, voice, and strategy.
Regularly update website content to ensure accuracy and relevance.

Brand and Reputation Management

• Ensure consistency in brand messaging across all communication channels.
Monitor public perceptions of the brand and recommend proactive measures to manage reputation.

Event and Campaign Support

• Assist in planning and executing marketing campaigns and events.
Create promotional materials and communications strategies to support campaigns.

Feedback and Reporting

• Gather feedback from stakeholders to improve communication processes and effectiveness.
Prepare periodic reports on communication activities and their impact on business objectives.

Job Specifications

Qualifications

• Bachelors degree in Communications, Marketing, Journalism, or a related field.

A minimum of 2 - 3 years of experience in communications, marketing, or public relations roles.

Skills and Competencies

• Excellent verbal and written communication skills.

• Proficiency in managing social media platforms and analytics tools.

• Strong content writing and editing skills, with attention to detail.

• Knowledge of digital marketing tools and techniques.

• Creativity and the ability to think strategically.

• Strong interpersonal skills and ability to collaborate effectively.

Organizational skills to manage multiple tasks and meet deadlines.

Preferred Skills

• Experience with design tools like Canva or Adobe Creative Suite.
• Knowledge of Search Engine Optimization (SEO) and content optimization techniques.
Familiarity with Customer Relationship Management (CRM) systems.

Work Environment

• Hybrid or on-site, as required by the company.
May require attending events, meetings, or customer interactions outside of regular hours.

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