Retail Sales Supervisor (fashion retail experience)

Retail Sales Supervisor (fashion retail experience)

Agu.ng Lagos Retail, Fashion & FMCG Confidential

• Minimum Qualification :

Job Description/Requirements

Please note that this role is located at Novare Lekki Mall, Sangotedo, as such, candidates must stay within this axis for ease of commuting

Job description

As the Retail Sales Supervisor, you will be responsible for leading and overseeing the operations of our high-end fashion boutique. You will be tasked with creating an exceptional shopping experience for our discerning clientele, while also driving the stores financial performance and achieving ambitious sales targets. Your strong leadership, keen eye for fashion, and exceptional customer service skills will be paramount in this role.

Duties

• Develop and implement effective store policies, procedures, and best practices to optimize daily operations.
• Oversee the stores inventory management, including product ordering, receiving, and maintaining appropriate stock levels to meet customer demand.
• Ensure the stores visual merchandising and product presentation are consistently aligned with the brands image and seasonal trends.
• Analyze sales data, identify trends, and implement strategies to improve financial performance and meet sales targets.
• Implement effective loss prevention measures to minimize discrepancies.
• Build, lead, and motivate a high-performing team of sales associates.
• Manage employee schedules, attendance, and performance to maintain optimal staffing levels.
• Drive a customer-centric culture by setting high standards for personalized service and client satisfaction.
• Develop and oversee the implementation of effective clienteling strategies to build long-term relationships with customers.
Identify opportunities for improvement and develop strategic plans to enhance the stores operations, sales, and profitability.

Skills

• Atleast 5 years of demonstrated expertise in visual merchandising, inventory management.
• Experience in a fashion retail store is mandatory
• Exceptional leadership, team-building, and interpersonal skills
• Strong problem-solving, decision-making, and time-management abilities
• Proficient in the use of retail technology, point-of-sale systems, and inventory management software
• Passion for fashion, an eye for style, and a deep understanding of current and emerging trends
Excellent verbal and written communication skills, with the ability to engage with diverse clientele

Competencies

• Leadership and People Management:
• Customer Service and Clienteling
• Strategic Thinking and Adaptability
• Strong communication skills.
• Great attention to detail.
• Deadline-Oriented.
Trustworthy and dependable.

Pay: ₦150,000.00 - ₦180,000.00 plus sales commission up to N50,000 per month

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