HOSTESSES

Job Summary

We are seeking a friendly, elegant , beautiful ,organized, and attentive Hostess to join our hospitality team. As the first point of contact for our guests, the hostess will be responsible for providing exceptional customer service, managing reservations, and ensuring a warm and welcoming atmosphere in our establishment.

Key Responsibilities:

1. Guest Greeting: Welcome guests warmly and professionally, ensuring a positive first impression.

2. Reservation Management: Manage reservations, cancellations, and waitlists efficiently, using our reservation system.

3. Seating: Escort guests to their tables, ensuring prompt and courteous service.

4. Wait-list Management: Manage waitlists, providing accurate wait times and communicating with guests.

5. Communication: Communicate effectively with guests, servers, and other staff members to ensure seamless service.

6. Table Management: Monitor table availability, minimizing wait times and optimizing table usage.

7. Customer Service: Provide exceptional customer service, responding promptly to guest requests and resolving issues professionally.

8. Maintain Cleanliness: Maintain a clean and organized hostess area, adhering to health and safety standards.

Requirements:

1. Education: High National diploma or equivalent required discipline.

2. Experience: Previous experience as a hostess or in a related role in the hospitality industry.

3. Skills:

-Excellent communication and interpersonal skills.

- Ability to work in a fast-paced environment, multitasking with ease.

- Strong organizational and time management skills.

- Proficiency in reservation management software.

Preferred Qualifications

1. Hospitality Experience: Previous experience in a high-end restaurant, hotel, or resort.

2. Language Skills: Fluency in multiple languages.

3. Certifications: Certification in hospitality, customer service, or a related field.

What We Offer

1. Competitive Salary: A competitive salary and benefits package.

2. Opportunities for Advancement: Opportunities for professional growth and development within our organization.

3. Luxury Work Environment: A dynamic and luxurious work environment with a passionate team.

If you are a motivated and experienced candidate looking to join a world-class team, please submit your application, resume, cover- letter, portfolio to hrwellbornhotl@gmail.com.

Job Type: Full-time

Pay: ₦130,000.00 - ₦150,000.00 per month

Ability to commute/relocate:

• Lagos: Reliably commute or planning to relocate before starting work (Required)

Education:

• National Diploma (Required)

Experience:

• a hostess: 2 years (Required)

Location:

• Lagos (Required)