Customer Specialist

Customer Specialist

IloByte Innovation Rest of Nigeria (Kaduna) IT & Telecoms Confidential

• Minimum Qualification :

Job Description/Requirements

Job Overview:

Are you passionate about helping businesses thrive? Do you excel at building relationships and educating customers about innovative solutions? Join the IloByte team as a Customer Acquisition & Engagement Specialist ! Youll be responsible for reaching out to potential customers, educating them about IloBytes modular business solutions, and driving adoption of our platform.

This is an exciting opportunity to earn a basic salary , an onboarding commission , and a lifetime recurring commission from every customer you onboard who continues to use and pay for IloByte.

Key Responsibilities:

• Actively visit and engage with small and medium-sized business owners in your assigned region.
• Educate potential customers about IloBytes features and benefits, tailored to their business needs.
• Demonstrate how IloByte simplifies operations, reduces costs, and supports business growth.
• Assist customers in onboarding onto the IloByte platform, ensuring a smooth setup process.
• Build and maintain long-term relationships with customers, acting as their point of contact for any questions or concerns.
• Achieve sales and onboarding targets while providing exceptional customer service.

What We Offer:

• Basic Salary: Competitive base pay to support your efforts.
• Onboarding Commission: Earn a one-time commission for every customer you successfully onboard.
• Lifetime Recurring Commission: Enjoy ongoing commission as long as your onboarded customers continue using IloByte and pay their subscriptions.

Ideal Candidate:

• Strong interpersonal and communication skills.
• Proven ability to build trust and rapport with customers.
• Previous experience in sales, customer engagement, or business development (preferred).
• Passionate about helping businesses grow through technology.
• Goal-oriented, self-driven, and organized.
• Ability to work independently and manage time effectively.

Why Join IloByte?

IloByte is a modular SaaS platform empowering businesses to simplify their operations, save costs, and grow. Were building a team of passionate individuals dedicated to helping businesses succeed. As part of our team, youll directly impact the growth of SMEs and enjoy financial rewards for your efforts.

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