Coffee Ambassador

ABOUT THE JOB

As a Coffee Ambassador, you will be responsible for launching & driving the growth of the coffee business by acquiring outlets across the channels including new Away-from-Home (AH) outlets, engaging customers, and delivering barista training. You will play a key role in business development, ensuring high-quality coffee experiences while driving sales, profitability, and market expansion.

IS THIS YOU?

• Bachelors degree in Business, Marketing, Food & Beverage Management or a related field.
• Certification in Barista Skills, Coffee Brewing, or Coffee Business Management are a plus
• Experience within Nigeria Coffee category is must:5 years in Coffee Sales, Business Development, Or AFH Channel Activation
• Experience in new customer development relevant categories: proven experience in launching or expanding a coffee brand in Nigeria
• On-Trade Activation experience
• Selling & Negotiation
• Strong analysis & Synthesis skills
• Presentation skills & Interpersonal skills
• Financial Acumen

YOUR KEY RESPONSIBILITIES

• Presents coffee offer to potential new outlets, mastering product range and professional machine coffee making techniques and barista coffee-related routines
• Has full end to end ownership of NBC Coffee category under his/her area of responsibility
• Creates sales pipeline of potential new outlets based on coffee segmentation guidelines
• Runs contract negotiation and oversees the contract singing and renewal process with Sales channel teams.
• Market development of area/customer of responsibility (volume, growth, revenue, numerical distribution, etc.) & achieves KBIs
• Manages the budget within agreed guidelines and ensures responsible allocation of DME, CAPEX and Repairs and Maintenance of equipment and POS materials
• Performs and monitors customer satisfaction through key KBIs
• Has customer facing responsibilities including, basic technical knowledge of equipment, setting and adjusting coffee equipment, training of all customer stakeholders
• Manages clear communication between customer and internal CCH stakeholders (marketing, coffee experts and technical service)

COCA-COLA HBC NIGERIA

At Coca-Cola Hellenic Bottling Company - operating in Nigeria as Nigerian Bottling Company Limited, we celebrate forward-thinking people who deliver with speed and agility, who never stop looking for ways to grow the business and themselves. At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability. Join us in nurturing a culture where everyone belongs and contributes to our collective success.