Receptionist / Front Desk Office

• We are looking for a friendly, organized, and detail-oriented individual to join our team as a Receptionist.
• This role is vital in ensuring the smooth operation of our Salon by managing client interactions, appointment scheduling, and maintaining accurate financial records on day-to-day business transactions.
• The ideal candidate should have excellent communication skills, a passion for customer service, and experience in handling financial transactions.

Key Responsibilities

• Greet clients warmly and ensure they feel welcomed.
• Manage appointment bookings through phone calls, walk-ins, and online platforms.
• Confirm and remind clients about their appointments to reduce no-shows.
• Provide information about salon services, treatments, and pricing.
• Handle client inquiries, complaints, or concerns professionally.
• Promote salon products and upsell services to enhance customer experience.
• Maintain a clean and organized reception area.
• Record daily sales and expenses accurately.
• Manage cash handling, POS system entries, and ensure all transactions are documented.
• Prepare invoices, issue receipts, and track outstanding payments.
• Reconcile financial records and provide weekly / monthly sales reports to management.

Qualifications & Requirements

• Minimum of 1-2 years of experience as a receptionist, customer service, in a Hair salon, spa or beauty industry is an added advantage.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office (Excel, Word) and basic accounting knowledge.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage salon operations during peak hours.
• Proficiency in using salon booking systems or similar software
• Knowledge of POS systems and cash handling procedures.
• Ability to multitask in a fast-paced environment.
• Professional and well-groomed appearance.
• Sales or retail experience is a plus.
• Candidate must live around Lekki Phase and Environs for easy proximity.

Work Schedule:

• Full-time including and weekends rotation evenings as required.

Compensation

• Salary based on experience, with opportunities for bonuses / commissions.
• Opportunity to work in a creative and vibrant environment.

Method of Application Interested and qualified candidates should send their CV to: recruitmentngltd@gmail.com using the Job Position as the subject of the email.