PERFORMANCE REPORTING ANALYST (MIS CARRIER BUSINESS)
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Job Title: Performance Reporting Analyst (MIS Carrier Business)
Unit: Gateway Carrier - Business Planning, Pricing, and StrategyObjective:Manage voice business pricing, routing, business performance analysis & reporting, and budget planning for the International Wholesale Voice Business.
Key Responsibilities: Routing Quality & Strategic Business Direction
- Ensure and monitor the routing quality of all international voice destinations, ensuring optimal voice service performance.
- Provide strategic business direction for the growth of Regular/Wholesale voice business, identifying opportunities for expansion.
- Evaluate suppliers and partners to determine which services best meet the companys needs, ensuring high-quality, cost-effective partnerships.
Pricing & Cost Management
- Track and manage all international route costs based on market trends, ensuring competitiveness and profitability.
- Manage sales margins at the customer level by identifying opportunities for additional margin through selling Hubbing minutes.
- Optimize pricing strategies and manage rate negotiations with suppliers to maintain competitive and profitable rates.
Customer & Supplier Relationship Management
- Maintain strong relationships with existing customers and suppliers, addressing any concerns and ensuring service satisfaction.
- Develop and expand relationships with new potential customers and suppliers globally to diversify and strengthen the business.
Performance Analysis & Reporting
- Report on daily revenue trends, rate analysis, and billing issues, identifying any deviations from the expected performance.
- Monitor unit deals on a weekly basis, ensuring deliverables are met on time.
- Regularly track and analyze performance against budget, identifying areas for improvement and reporting on milestones achieved.
Cost Optimization & Business Development
- Work with the team to reduce termination costs by finding cost-effective routes and optimizing existing ones.
- Implement solutions based on process analysis and general departmental projects aimed at improving operational efficiency.
- Increase revenue of Gateway services and minimize costs through strategic pricing and route optimization.
Key Performance Indicators (KPIs):
- Measure the percentage of milestones achieved in accordance with the long-term business plan and budget.
- Track revenue growth from international voice sales, focusing on margin optimization.
- Optimize pricing and margins to ensure profitability while maintaining competitive pricing.
- Monitor the reduction in termination and transmission costs, ensuring they are minimized as a percentage of total costs.
- Align employee performance (Account Managers) with business goals and objectives.
Qualifications & Experience:
- Experience:
- 7-10 years of experience, preferably in the telecommunications industry with a carrier or operator.
- Skills & Knowledge:
- Expertise in data management tools, especially Excel, for analysis and reporting.
- Strong independent work ethic and ability to manage tasks with minimal supervision.
- Solid business management or economics experience, with a focus on pricing, cost management, and performance tracking.
Job Types: Full-time, Permanent
Experience:
- Telecoms: 7 years (Preferred)
Information :
- Company : Dragnet Solutions Limited
- Position : PERFORMANCE REPORTING ANALYST (MIS CARRIER BUSINESS)
- Location : Lagos
- Country : NG
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the PERFORMANCE REPORTING ANALYST (MIS CARRIER BUSINESS) job info - Dragnet Solutions Limited Lagos above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies PERFORMANCE REPORTING ANALYST (MIS CARRIER BUSINESS) job info - Dragnet Solutions Limited Lagos in 2025-01-31 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 2025-01-31
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