Front Salesperson

We are looking to hire a Young, Vibrant, and Bubbly Professional Front Salesperson.

This position is ideal for someone who is enthusiastic about customer interactions and possesses a positive attitude. As a vital member of our flagship cake shop team, you will be the face of our brand, providing exceptional service to our valued customers. We seek an individual who is friendly and helpful and also knowledgeable about our delicious offerings. We want to hear from you If you thrive in a fast-paced environment, enjoy engaging with people, and take pride in creating memorable shopping experiences. Join us in spreading joy through our delightful cakes and pastries while contributing to a dynamic team atmosphere.

Job Responsibilities:

• Customer Service: Provide exceptional customer service with a friendly and welcoming attitude, ensuring a positive shopping experience.
• Sales Transactions: Operate the cash register and process sales accurately, handling cash, credit, and mobile payments efficiently.
• Product Knowledge: Maintain an in-depth knowledge of all cake and pastry offerings to assist customers in making informed choices and recommending products.
• Stock Management: Monitor and manage inventory levels, ensuring that the display cases are well-stocked and products are fresh and appealing.
• Store Presentation: Assist in maintaining a clean and organized store environment, including product displays, seating areas, and front counter.
• Customer Engagement: Engage with customers, answer queries, and take special orders while building lasting relationships to encourage repeat business.
• Promotions: Actively promote special offers and events through engaging conversations and during point-of-sale interactions.
• Feedback Collection: Gather customer feedback on products and services to help improve the overall shopping experience and report insights to management.
• Handling Complaints: Manage customer complaints or concerns professionally and take necessary actions to resolve issues promptly.

Qualifications:

• Experience: Previous experience in retail sales or customer service is preferred but not mandatory; entry-level applicants can be considered.
• Education: High school diploma or equivalent is desirable.

Skills:

• Proficiency in operating modern cash register systems and point-of-sale (POS) software.
• Strong verbal communication skills with an emphasis on politeness and kindness.
• Ability to work in a fast-paced environment while multitasking effectively.
• Young and Vibrant Personality: A youthful, energetic attitude that reflects the brands spirit and connects well with customers.

Preferred Qualifications:

• Knowledge of Food Products: Familiarity with bakery products (cakes, pastries, finger foods) is a bonus.
• Problem-Solving Skills: Ability to handle customer complaints and resolve issues tactfully.
• Team Player: Willingness to work collaboratively with team members to ensure smooth operations.

Job Type: Full-time

Pay: ₦90,000.00 per month

Education:

• Post-secondary (technical & vocational) (Required)

Experience:

• Salesperson: 2 years (Required)

Location:

• Abuja (Required)

Application Deadline: 31/01/2025Expected Start Date: 01/02/2025